About Us/FAQS

Is this site real? Is this site a scam?
Yes, we really do get this question! However, as humans, we understand your concern. Yes! This is a real business owned by honest fashionable folks!  
Furocity Furs is a family operated business and a division of Miller Retail Holdings, LLC, a Georgia Limited Liability Company. Furocity Furs has the esteemed privilege of being an A rated business by the Better Business Bureau. Learn More or check out our customer review page.

fu·roc·i·ty- pronounced /fəˈräsədē/ noun. The state or quality of being ferocious while wearing fur.

 This boutique was started by a fashionable Atlanta attorney whose love for fur sparked an idea; an online boutique for quality faux and real fur, that won't break the bank. Furocity Furs believes every queen, both vegan and fur friendly, deserves to feel glamorous. 

Our items are imported from trusted manufacturers in the United States, Russia, China and Italy.

How long does the shipping take?
We ship anywhere in North America. Most of our real fur items are made when ordered. As our items are imported from Dubai, Russia, China, or Italy and go through a rigorous quality check prior to shipping, arrival times to US destinations is 2-3 weeks, unless noted otherwise. While most items arrive within 10-12 days, please allow up to 3 weeks. 
You will receive tracking information for any order placed right before the item ships from our office. Items are shipped via USPS, UPS, or Fedex and arrive within 7 days after shipping. $199.00 or over items require a signature.
How does sizing work?
Because our furs are globally made, the sizing varies. As a standard we go by measurements. It is the most accurate way to assure your fur fits! If you need assistance on how to measure yourself, see the sizing page for details.
I just got my awesome fur, now what?
Your fur has been carefully but tightly packed up for a few days on its journey to you! When you pull it out of the package, after trying it on and taking selfies of course (tag us!), let it breath. Hang it up overnight in a cool area and give the fur a chance to fluff up naturally. After a day or two it will look fluffy and fab. You will experience slight shedding on real fur, this is normal. We recommend vigorously shaking it when you get it prior to wearing it or use a blow dryer on COLD ONLY.
Caring for your Faux Fur
Arrival- When your package arrives the fur may appear flat from tight packaging. Simply shake your fur and gently smooth and untangle with your handle, gently use a paddle brush as needed. Hang the fur up overnight. If it still appears flat you can blow dry on cool only!
Washing- Hand wash your faux fur using cold water and mild detergent. Don't tangle the fur, instead wash gently in the direction the fur is going.  DO NOT USE THE DRYER. Instead of sticking your faux fur in the dryer after you wash it,  roll it in a towel to absorb the excess water. Reshape the garment and let air dry. Remember high heat can melt the faux fur fibers and cause the fibers to fuse and become matted. Once this has happened, there is little to be done that can reverse the damage.
Just a few things to keep in mind when wearing faux furs: unlike real furs, faux furs CAN get wet, but it doesn’t mean they should. It’s best to keep it dry whenever possible. Snow and rain won’t ruin it, but use an umbrella when possible to protect the fur.
Same thing goes for humidity. Humid weather (y’know, those gross, cold, rainy days?) risks frizzing for faux furs, so make sure to let it dry out at home and brush it after to help it look like itself again!
Caring for Your Real Fur
Caring for real fur is a lot more detailed,  and should be done by a professional only click here for real fur care instructions. Remember, do not allow your fur to get saturated.